REPORTS

 

Group Shop Click Here for Sample
A group shop will provide you with pertinent information as to how your competitors handle group requests such as: social, military, educational, recreational, as well as corporations who are always looking for places to hold their meetings. This report will tell you what your competitors are offering for that type of group's needs. You can choose the date, number of nights, as well as audio/visual needs. You may use the criteria to your specifications. We also provide comment sections so that you may view how the hotel staff handled your call. Were the agents friendly? Did they sell their property? Did they qualify? You may view up to five hotels at the price listed. You may add hotels for an additional cost.

Volume Account Survey
This report reveals various negotiated corporate rates. You select the competitors and the accounts of your choice. You can utilize this shop to negotiate with companies for the approaching quarterly budgeting.

Catering Report
We obtain menus from hotels and place them on a report to compare wine lists, dinners, AV pricing, etc against your hotel.

Wedding Shop Click Here for Sample
Similar to a group shop - we cover pricing for rooms, bar, meeting space, service charges and food & beverage minimums.

Mystery Shopping
Hotels, retirement centers, restaurants, condos, vacation rentals. We personally visit your hotel, etc and give a detailed report on our finding...

• How was your service?
• How quickly was the check-ins?
• Business Savvy?
• Family Friendly?

A TIMELY account of each moment spent at your hotel. We include dialogue, summarize our findings in a portfolio for your files.

Competitive Rate Survey

This survey is available in several different formats. One, two, three, four or five sources are available. The sources which we inquire our data are as follows; in-house, central reservations, or through the Internet. This report shows you in-depth data about the next 28 days. The rates are achieved through anonymous test calls. This survey is a weekly or bi-weekly survey that is a guideline for our clients to successfully monitor their competition in the area. Samples of these reports in several different formats are available below. Pricing is based up to seven hotels.

• One Source Competitive Rate Survey
• One Source CRS with Comparison - The report shows the last three weeks of rates as well as your current.
• One Source with Alternating Dates
• CRS with Bed-Type Differentials
• Two Source CRS
• Competitive Rate Survey with Variance -The variance on this report is the competitive property rates minus client rates.
• Competitive Rate Survey Five Source
• HIS CRS Plus Two Source - A look at your competitive set for four weeks out. This report also offers the promotional names and rates. This report is on two pages.
• HIS CRS Plus Three - This form will allow you to view a different format of the CRS Plus.
  

HIS Ultimate Report
This report includes the following: Travel agent negotiated rates, volume account survey, a strategic rate report, length of stay analysis, a holiday guide, package shop and also a hotel fees shop. This report was designed to use as a monthly or quarterly guide for the hotels to use a budgeting guide. Pricing is based up to seven hotels.

Reservation Agent Test Calls
Monitor your in-house and/or central reservation agent with periodic, anonymous test calls. We can also offer to do test calls on the rest of the hotel staff. Each one of the calls are evaluated and then transcribed. Pricing is based per call.

Travel Agent Test Calls
Monitor how your hotel is selling by major travel agencies. You can choose your feeder cities. Pricing is based per call.

Extended Rate Forecast
A forecast of your competitors’ rates for a certain length of time; For example, one to four days, five to thirteen days, etc. You may change the length of stay as needed. Pricing is based up to seven hotels.