We offer two types of Corporate Negotiated Rate Shops – Enhanced and Standard. Please read below to find out about each type.
In our effort to always get you the best and most accurate information possible, we now have an enhanced report available. For a slightly increased price we will use a national chain hotel’s (e.g. Hilton, Marriott, Hyatt, etc.) own corporate codes to get the information for you. This enhanced report does not cover all hotels. (i.e. Small chains or boutique hotels.) The hotels not offering corporate codes will be called as described below for the standard reports.
When calling on standard Volume shops, the hotel’s direct number is dialed and we ask for the reservations department. If the hotel has in-house agents, we speak directly with them, but most often we are transferred to a Central Reservations call center. First, we ask if there is availability on the date specified by our client, next we will get the basic information such as what the Best Available Rate is on that day, obtain any Parking charges, (distinguishing between self and valet), ask about High Speed Internet access fees, note any transportation/shuttle information, and ask about whatever extra amenities you might need. (If a hotel offers discounted rates for smart cars or hybrids, we note that as well.)
After those basic pieces of information are obtained, we will ask if the hotel offers a negotiated rate for the companies that you have requested. Once given the negotiated rate, we ask what is included in that price, such as breakfast, internet, or parking.
In the event that there is no, or limited, availability on the date originally chosen, we will search for a date with wide open availability. That will be the only time that your dates are switched out. If we are told there is a rate, but it is not available on the date you requested, we will also search for better availability in order to get the information for you.