The Restaurant Report is equivalent to the catering shop, but instead, we list the hotel’s restaurant names, meal descriptions, and prices.
A typical report will include specific menu items such as coffee by the cup, various beverage options, continental, buffet (if available), and plated breakfast options with details and pricing. Plated lunch options, broken down by sandwiches, burgers, and entrees, and all dinner variations from light, heart healthy, to steak and seafood. Any ala carte details will also be added to the report
There is a comments sections where details of the conversation with the onsite restaurants are recorded. If we aren’t able get all the information during the first call, we will note how many calls it takes to complete the task. We also note if our agents run in to any difficulties with the staff we spoke with. If there are any special notes such as taxes and gratuities added to the bill, those will be included in the comments section of the report as well.
To complete the shop, a call is made to the onsite restaurant(s) of the hotel. Our agent asks for the average prices of the specific items that you have listed on the order sheet. The information is recorded on to an excel spreadsheet. While on the phone with the restaurant, we always ask for copies of any menus that they can provide to us. These menus are passed along to you with the report in an email.
Some smaller boutique hotels, as well as limited service locations, may not offer onsite dining, if that is the case, we will make note of it on the report. Base pricing for these reports will include 5 of your competitor hotels, any additional hotel can be requested for $60 each. Turnaround time is typically two to three weeks, however, if it is completed prior to that date, we will return it immediately. Report is returned to you on an excel spreadsheet via email.