Airfare Survey Report
Airfare Survey ReportAirfare Survey Report
This report will shop the audio visual department of your competitive hotels. Pricing and the menus will be provided. You may provide your own criteria. Turnaround time is 5-7 business days.
Audio Visual Reports
Audio Visual ReportsAudio Visual Reports
This report will shop the audio visual department of your competitive hotels. Pricing and the menus will be provided. You may provide your own criteria. Turnaround time is 5-7 business days.
Bar/Bat Mitzvah Shop
Bar/Bat Mitzvah ShopBar/Bat Mitzvah Shop
Research Bar/Bat Mitzvah packages offered by your competitors. We research things like Band / DJ, “Mocktail Hour” Room, Champagne for the Toast, Shabbat Dinner Catering and much more. Menus will be provided at no additional cost.
General Turn Around: 2-3 weeks.
Beverage Catering Report
Beverage Catering ReportBeverage Catering Report
This report will shop the lounges/bars of your competitive hotels. Pricing and the menus will be provided. You may provide your own criteria. Turnaround time is 5-7 business days.
Extended Stay Reports
Extended Stay ReportsExtended Stay Reports
On these shops, we call the hotel directly and ask for availability on the specified date. We tell the agents we are not sure of the exact duration for our stay and would like to get an idea of the possible charges. The scenarios used vary from moving to the area, extended personal or professional business, house remodeling, trial separation from spouse, etc. Anything goes as long as we get the information.
Golf Package Report
Golf Package ReportGolf Package Report
Shops the golf packages offered by your competitive hotels, including a detailed list of the prices and what the packages include.
Holiday Package Shops
Holiday Package ShopsHoliday Package Shops
This report will show you what packages are being offered at your competitive hotels. We will show you a detailed list of what those packages include. The shop will help you to project seasonal or promotional pricing. Turnaround time is the same day as requested.
Hotel Fee Shop
Hotel Fee ShopHotel Fee Shop
This report includes the following: travel agent negotiated rates, volume account survey, a strategic rate report, length of stay analysis, a holiday guide, a package shop, and also a hotel fee shop.
Reservation Agent Test Call
Reservation Agent Test CallReservation Agent Test Call
Monitor how your hotel is selling by major travel agencies. You can choose your feeder cities. Turnaround time is the same day as requested. For a small fee, recordings of the test call can be made available.
Restaurant Shop
Restaurant ShopRestaurant Shop
Equivalent to the catering shop, but we list the hotel’s restaurant prices.
Sales Agent Test Call
Sales Agent Test CallSales Agent Test Call
This report will tell you how YOUR agents are handling future business calls. How attentive are they to obtain business? How long do they put you on hold? Do they up sell their property? Hotels are called as specified. We ask for the exact criteria we are given with no changes. Agents are graded on everything from tone of voice to knowledge of destination. We play close attention to any specific areas clients have asked us to watch for. The caller’s opinions are used heavily in these shops because each individual reacts differently to the same situation. For a small fee, recordings of the test call can be made available.
Strategic Rate Report
Strategic Rate ReportStrategic Rate Report
This report will show you what types of rates are offered on your competitive set. You may choose from qualified or non-qualified rates. Turnaround time is 5 business days. Please call for best pricing, report is for seven competitors.
Travel Agent Test Call
Travel Agent Test CallTravel Agent Test Call
Monitor how your hotel is selling by major travel agencies. You can choose your feeder cities. Turnaround time is the same day as requested. For a small fee, recordings of the test call can be made available.
Wholesale Reports
Wholesale ReportsWholesale Reports
These reports can be slightly tricky depending upon the location being shopped. You give us the specifics, dates of travel, number of travelers, any options requested such as rental car, air/hotel packages. You also give us the names, websites, and phone numbers of the wholesalers you would like us to shop. We do our best to obtain the information for you. For these shops, it is helpful if you provide us with as many specifics as possible to get the most accurate information. If you know which airport you want to shop travelers flying in to/out of, that is most helpful as one variance can change the rate drastically. We have found it difficult to obtain information from overseas retailers.